Commitment to Safety & Trust

At Campuswink, safety is our number one priority. Every part of our platform is intentionally designed to create a secure, respectful, and trustworthy experience for both prospective students and our Guides.

Verified Guides

All Campuswink Guides are verified as current college students using their .edu email addresses along with our proprietary verification system. This ensures that every Guide is a real, active student with authentic, first-hand experience.

Identity Verification

For all in-person tours, guests complete a quick ID verification through our trusted partner, Stripe Identity. This added layer of authentication helps ensure the safety of everyone involved.

Safe Tour Environment

All in-person tours are conducted on campus and in public places only. This ensures a comfortable, visible, and secure setting at all times.

Secure & Private Platform

  • Campuswink uses end-to-end encryption for all conversations, protecting your personal information and ensuring your privacy.

  • Our secure messaging system keeps all communication safely within the platform.

Always-On Support

We guarantee live support at all times. If you ever need assistance, you can reach us at:

Community Guidelines & Expectations

We are committed to maintaining a respectful and positive environment for everyone. All Campuswink Guides agree to:

  • Uphold appropriate boundaries at all times

  • Conduct tours only in public, on-campus locations

  • Communicate exclusively through the Campuswink platform

  • Have no contact with minors outside the platform

  • Immediately report any safety concerns

  • Call 911 in cases of suspected abuse or imminent danger

Zero-Tolerance Policy

Campuswink enforces a strict zero-tolerance policy to protect both guests and Guides. We do not tolerate:

  • Harassment or bullying

  • Discrimination based on race, gender, sexuality, religion, or background

  • Any inappropriate or unsafe behavior

Violations will result in immediate removal from the platform and may be reported to law enforcement.

Privacy First

For your protection:

  • Personal contact details should never be shared

  • All communication should remain within our secure system